PATCHS What is Patchs?

Hillcrest Surgery would like to invite you to use PATCHS.

We have been looking at how we can improve access to our surgery; PATCHS is our new online consultation service that allows you to quickly and easily access GP services online. All you have to do is answer a few simple questions and PATCHS will get you the help you need quickly.

DO NOT USE PATCHS FOR URGENT SITUATIONS.

For urgent problems please telephone the surgery. 

Click here to access and register with PATCHS: patchs.ai/practice/hillcrestsurgery

How does PATCHS work?

You can get started using PATCHS in four simple steps:

  1. Register for a PATCHS account via your GP practice website. You’ll be asked to enter your email address and set a password.
  2. Once you have registered, you can access PATCHS by clicking this link or opening the PATCHS app on your smartphone. Login by entering your registered email address and password.
  3. Choose the appropriate option and answer a few simple questions to help your GP understand your problem.
  4. Your answers are sent to your GP who responds as quickly as possible during their opening hours/ Initial responses may be via online message or telephone, through face-to-face or video consultation appointments will be arranged if needed.